Delete and Reset App Data
Inside the app, go to Profile -> Delete & Reset Data.
This option permanently deletes your Subfactor app data from our server, including:
Credit card and overdraft balance records
Investment balance records
Credits and income entries
Export history and app-specific saved settings
After reset, the app returns to a fresh state. Your login account and registered email may remain active so you can continue using the app again.
Delete Account Request
If you want your full Subfactor account deleted, including your registered email account record, request deletion by contacting support@subfactor.in.
Please send the request from your registered Subfactor email address and include:
Subject: Delete My Subfactor Account
Your registered email address
A short confirmation that you want your account deleted
Example: I request deletion of my Subfactor account and associated app data.
Processing Time
We will process account deletion requests within a reasonable time, usually within 7 to 30 days, unless we need to keep limited records for legal, security, fraud prevention, or operational reasons.
Important Note
Deleting your data or account is permanent. Once removed, your records cannot be restored unless you have personally exported or backed up your data before deletion.
What We Do Not Collect Automatically
Subfactor does not automatically fetch bank transactions, SMS messages, UPI activity, card transactions, or live account balances. The data deleted is the data you manually entered into the app.
Contact
For data deletion or privacy questions, contact support@subfactor.in.